Contact Us
Frequently Asked Questions
We do not set a strict MOQ for custom shoes and bags. For private label projects, we can start with small batch orders to support new brands, while larger quantities will benefit from more competitive pricing.
You only need to provide your design concept — sketches, tech packs, or reference images. Our team will guide you through material selection, sizing, and branding options before moving into prototype development.
The prototyping and sample-making phase is where we transform your vision into a tangible shoe collection. It’s a collaborative journey to develop new styles based on your unique designs and specifications.
Here's how it works:
You Provide the Design: If you're an experienced shoe designer, you can supply us with your designs.
We Collaborate: If you need assistance, our talented Design Team can help. We'll work closely with you to interpret your ideas, providing professional guidance and developing production-ready sketches.
This phase is essential. We don't begin full-scale production of your bulk order until the prototype and samples are perfected and you are completely satisfied. This meticulous approach guarantees the quality and accuracy of every pair we produce.
Prototype costs vary depending on materials, complexity, and customization. In general, prototyping fees are refundable or deductible from bulk orders once production is confirmed.
The K Family Shoe Factory is committed to ethical and sustainable production. Our facilityholds certifications from BSCl, SEDEX, and Intertek WCA
We offer products that use FSC-certified packaging and meet the Global Recycled Standard(GRS).Additionally, we are a member of the Leather Working Group (LWG).
Ethical Practices
Fair Labor: We ensure fair living wages, provide safe working conditions, and prohibit childor forced labor.
Human Rights: We respect human rights and promote ethical conduct, free from corruptionand bribery.
Social lmpact: We prioritize the well-being of individuals and communities by promotingdiversity and fair treatment.
Transparency: We maintain open and honest processes, treat our suppliers ethically, andact with integrity.
Sustainable Practices
Environmental Responsibility: We minimize waste, reduce carbon emissions, and use eco-friendly products and processes.
Resource Management: We protect natural resources and biodiversity, and adopt circulareconomy practices to reduce our reliance on new raw materials.
Energy Efficiency: We implement programs to conserve energy and reduce theconsumption of fossil fuels.
Yes, we ship globally. Depending on your location, we arrange reliable logistics solutions via air, sea, or express couriers to ensure safe and timely delivery.
Production lead time typically ranges from 4 to 8 weeks after final sample approval, depending on order volume and design complexity. Rush orders can be discussed on request.
The K Family Team-R&D CENTRE
R&D CENTRE: Houjie Town, Dongguan, 523961, China
Tel:+86-769-2722 0546
The K Family Team-Shipping&Finance Center
Shipping&Finance: Thomson Road, Wan Chai, Hong KongTel +852 6011 2692